Privacy Policy

Privacy Policy - DreamCore

Last Updated: April 14, 2025

Introduction

DreamCore (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile game platform, website, and services (collectively, the “Service”).

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

Personal Information

We may collect personally identifiable information that you provide to us such as:

Account information (name, email address, username, password)
Profile information (profile picture, biography)
Payment information (processed through our payment processor, Stripe)
Communication data (when you contact our support team)
User-generated content (games created, comments, likes)

Non-Personal Information

We may also collect non-personal information about you automatically when you use the Service:

Device information (device type, operating system, browser type)
Usage data (interactions with the Service, time spent, features used)
IP address and location information (country, region)
Log data (error reports, activity logs)

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC (“Google”), to help analyze how users use our Service. Google Analytics uses cookies and similar technologies to collect and analyze information about your use of the Service and to prepare reports on Service activity.

The information generated by Google Analytics about your use of the Service (including your IP address) may be transmitted to and stored by Google on servers in the United States or other countries. Google may use this information for the purpose of evaluating your use of the Service, compiling reports on website activity, and providing other services relating to website activity and internet usage.

Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting your use of the Service by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

LLM (Large Language Model) Usage

DreamCore utilizes LLM (Large Language Model) technology for game development. Regarding this functionality, please note the following privacy information:

Chat Data Collection: Prompts and instructions entered in the chat-based development environment are collected and processed for game generation purposes.
Data Sharing with LLM Providers: We use external LLM provider APIs (such as OpenAI, Anthropic, Google, etc.) and may share data with these services to generate games.
Data Storage and Learning: Your chat inputs may be stored by our company for service improvement. However, this data is processed statistically in a non-personally identifiable form and used for LLM improvement and development environment optimization.

Remix Functionality

DreamCore's remix feature allows you to create new versions based on games created by other creators:

Content Reuse: When using the remix function, HTML, images, and other elements from the original game are copied.
Attribution and Tracking: We track and maintain records of original content and its remixed versions to ensure proper attribution and incentive distribution.
Creator Identity: When you remix content, your identity as the remixer is visible to other users, including the original creator.

How We Use Your Information

We may use the information we collect from you for various purposes, including to:

Provide, maintain, and improve our Service
Create and manage your account
Process payments and fulfill transactions
Respond to your inquiries and provide customer support
Send you technical notices, updates, security alerts, and administrative messages
Personalize your experience and deliver content relevant to your interests
Monitor and analyze usage patterns and trends
Protect against, identify, and prevent fraud and other illegal activities
Comply with legal obligations

How We Share Your Information

We may share your information in the following situations:

With service providers who perform services on our behalf (payment processors, cloud hosting, analytics)
To comply with legal obligations (court order, legal process, governmental request)
To protect and defend our rights and property
With your consent or at your direction
In connection with a business transaction (merger, acquisition, sale of assets)

We do not sell your personal information to third parties.

Data Storage and Security

We use commercially reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your personal information is stored on secure servers in the United States, European Union, and Japan. If you are located in the European Economic Area (EEA), your personal information may be transferred to countries outside the EEA. When we transfer data outside the EEA, we ensure appropriate safeguards are in place in compliance with GDPR requirements.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

For EEA, UK, and Swiss Residents:

Right to Access: You can request a copy of the personal information we hold about you.
Right to Rectification: You can request that we correct inaccurate or incomplete information.
Right to Erasure: You can request that we delete your personal information under certain circumstances.
Right to Restrict Processing: You can request that we restrict the processing of your information under certain circumstances.
Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
Right to Object: You can object to our processing of your personal information under certain circumstances.
Right to Withdraw Consent: You can withdraw consent at any time where we rely on consent as the legal basis for processing.

For California Residents:

You have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, disclose, and sell, and the right to request deletion of personal information.

To exercise any of these rights, please contact us at privacy@dreamcore.jp.

Children's Privacy

The Service is not directed to children under the age of 13 (or 16 in the European Union). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@dreamcore.jp.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@dreamcore.jp
Address: DreamCore Inc., 1-2-3 Shibuya, Shibuya-ku, Tokyo, Japan 150-0002

For EU Residents - GDPR Compliance

Under the General Data Protection Regulation (GDPR), we act as a data controller for the personal information we collect and process. The legal bases for processing your personal information include:

Consent
Performance of a contract
Legitimate interests
Compliance with legal obligations

For data subjects in the European Union, you have the right to lodge a complaint with a supervisory authority in your country of residence.

Our Data Protection Officer can be contacted at dpo@dreamcore.jp.