Specified Commercial Transaction Act Disclosure

Company Name
NEIGHBOR Inc.
Address
708 Altair Akihabara, 1-8-4 Sakumacho, Kanda, Chiyoda-ku, Tokyo 101-0025, Japan
Phone Number
080-4067-7159
Office Hours: 10:00-18:00 (Excluding weekends and holidays)
Email Address
info@neighbor.gg
Operations Manager
Ryu Kawamoto
Additional Fees
There are no additional charges beyond the basic fee
Data communication charges when using the service must be paid separately to your telecommunications provider
Exchange and Refund Policy

In case of service defects

If the service has technical issues that prevent basic functionality, we will refund the most recent usage fee on a prorated basis from the date of your request
Please contact us at info@neighbor.gg with details of the issue
Technical issues will be addressed within 5 business days after confirmation

In case of cancellation without service defects

If you wish to cancel, please complete the procedure from your account page at least 3 days before the next renewal date
No prorated refunds are provided for mid-term cancellations

Service Delivery Time
The service is available immediately after your application is completed
After payment confirmation, we will send you instructions to start using the service to your registered email address
Accepted Payment Methods
Credit Card (According to Stripe standards)
Payment Period
Automatic payment on the monthly service start date
Immediate payment upon service initiation
Price
Please check the payment page for the developer chatbot for creators for pricing details.